Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves

Hugues Seraphin, Simon Smith, Peter Scott, Peter Stokes

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Tourism can serve to regenerate post-colonial, post-conflict and post-disaster destinations (PCCDs), and national governments and destination marketing organizations (DMOs) have a central role in this. They find themselves straddling the possibility of consolidating tourism situations with seemingly safe, known, predictable steps or alternatively taking more ambitious risk-prone, less tried and uncertain approaches. This choice of action can be reflected in the respective exploitative and explorative dimensions of strategic conceptual framework of organizational ambidexterity (OA). This paper provides a conceptual analysis using the lens of OA to examine these dynamics and focuses on the specific case of Haiti set against the backdrop of the Caribbean regional context. The study identifies a range of OA effects in relation to tourist enclaves. In particular, the paper argues for less segregation and separation between tourist and local populations and a need for DMOs to espouse more exploitative-explorative postures. In terms of wider implications, the argument suggests that other Caribbean economies might learn lessons from the discussion of the Haitian case.
LanguageEnglish
JournalJournal of Destination Marketing & Management
Volume00
Issue number000
Publication statusPublished - 14 Mar 2018

Keywords

  • Destination Management
  • Haiti
  • Tourist Enclaves
  • Organizational Ambidexterity
  • Caribbean

Cite this

@article{1970e2adb6ab44ca9729104ff46d1cff,
title = "Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves",
abstract = "Tourism can serve to regenerate post-colonial, post-conflict and post-disaster destinations (PCCDs), and national governments and destination marketing organizations (DMOs) have a central role in this. They find themselves straddling the possibility of consolidating tourism situations with seemingly safe, known, predictable steps or alternatively taking more ambitious risk-prone, less tried and uncertain approaches. This choice of action can be reflected in the respective exploitative and explorative dimensions of strategic conceptual framework of organizational ambidexterity (OA). This paper provides a conceptual analysis using the lens of OA to examine these dynamics and focuses on the specific case of Haiti set against the backdrop of the Caribbean regional context. The study identifies a range of OA effects in relation to tourist enclaves. In particular, the paper argues for less segregation and separation between tourist and local populations and a need for DMOs to espouse more exploitative-explorative postures. In terms of wider implications, the argument suggests that other Caribbean economies might learn lessons from the discussion of the Haitian case.",
keywords = "Destination Management, Haiti, Tourist Enclaves, Organizational Ambidexterity, Caribbean",
author = "Hugues Seraphin and Simon Smith and Peter Scott and Peter Stokes",
year = "2018",
month = "3",
day = "14",
language = "English",
volume = "00",
number = "000",

}

Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves. / Seraphin, Hugues; Smith, Simon; Scott, Peter; Stokes, Peter.

Vol. 00, No. 000, 14.03.2018.

Research output: Contribution to journalArticleResearchpeer-review

TY - JOUR

T1 - Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves

AU - Seraphin, Hugues

AU - Smith, Simon

AU - Scott, Peter

AU - Stokes, Peter

PY - 2018/3/14

Y1 - 2018/3/14

N2 - Tourism can serve to regenerate post-colonial, post-conflict and post-disaster destinations (PCCDs), and national governments and destination marketing organizations (DMOs) have a central role in this. They find themselves straddling the possibility of consolidating tourism situations with seemingly safe, known, predictable steps or alternatively taking more ambitious risk-prone, less tried and uncertain approaches. This choice of action can be reflected in the respective exploitative and explorative dimensions of strategic conceptual framework of organizational ambidexterity (OA). This paper provides a conceptual analysis using the lens of OA to examine these dynamics and focuses on the specific case of Haiti set against the backdrop of the Caribbean regional context. The study identifies a range of OA effects in relation to tourist enclaves. In particular, the paper argues for less segregation and separation between tourist and local populations and a need for DMOs to espouse more exploitative-explorative postures. In terms of wider implications, the argument suggests that other Caribbean economies might learn lessons from the discussion of the Haitian case.

AB - Tourism can serve to regenerate post-colonial, post-conflict and post-disaster destinations (PCCDs), and national governments and destination marketing organizations (DMOs) have a central role in this. They find themselves straddling the possibility of consolidating tourism situations with seemingly safe, known, predictable steps or alternatively taking more ambitious risk-prone, less tried and uncertain approaches. This choice of action can be reflected in the respective exploitative and explorative dimensions of strategic conceptual framework of organizational ambidexterity (OA). This paper provides a conceptual analysis using the lens of OA to examine these dynamics and focuses on the specific case of Haiti set against the backdrop of the Caribbean regional context. The study identifies a range of OA effects in relation to tourist enclaves. In particular, the paper argues for less segregation and separation between tourist and local populations and a need for DMOs to espouse more exploitative-explorative postures. In terms of wider implications, the argument suggests that other Caribbean economies might learn lessons from the discussion of the Haitian case.

KW - Destination Management

KW - Haiti

KW - Tourist Enclaves

KW - Organizational Ambidexterity

KW - Caribbean

M3 - Article

VL - 00

IS - 000

ER -