Abstract
This thesis is an eight-year journey into the nature of compliance. The term 'compliance' is used widely in the legislative environment and corporate world, yet remarkable under-developed in academic literature. The examination of compliance phenomenon was made through the concept of policy development and implementation. The content-process-context framework of Pettigrew (1987) framed my objectives and shaped the overall presentation and analysis made in this thesis. This chosen framework is aimed to show the complexities of the compliance phenomenon and variations of compliance approaches.The far-reaching aim of my study is to offer new insights to the nature of bank compliance, set within a given regulatory regime (e.g. Russia), in the context of global and multi-institutional interests. The study is intended to be multi-purposeful and was supposed to develop a subtler understanding of the three above mentioned inter-connected elements (content-process-context). This thesis is also aimed to raise an awareness about compliance phenomenon in both the academic and practitioner's world to further improve and develop compliance.
Several theories used in this thesis were very valuable for the examination of the set aims and objectives, such as gradual change theory, institutional theory, goal framing theory, theories of regulation and compliance, state-building theory and others. The research formally began by posing a set of open-ended research questions. While they were not hypotheses, they did carry assumptions
about the nature of compliance. These assumptions were based on the experience of the author as a compliance practitioner, alongside the selective study of the literature in and around the research topic. This research approach is based on case studies of seven financial institutions with an established history of operations in Russia.
The thesis concludes by outlining several contributions to knowledge concerning both practice and theory. The study advocates a deconstruction of compliance phenomenon into three central elements. The examination of the nature of change is the central element of this thesis. It also makes contributions to the existing knowledge by proposing a new view on policy development with enhanced focus on policy implementation, explaining the nature of change as the core concept for understanding the development of compliance. The proposed re-contextualisation of gradual change theory and institutional theory in a new context by applying both theoretical perspectives to the context of daily
compliance practices is also contributed to the knowledge. This study will be considered as one of the first thesis focusing on compliance within the Russian financial environment, which has a significant influence on the conducted trainings organized by the author for the regulated financial institutions and
the regulator.
| Date of Award | Mar 2020 |
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| Original language | English |
| Awarding Institution |
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| Supervisor | Pru Marriott (Supervisor) |